Contact Us

Our Offline Stores

Mon - Fri 9:00am - 6:00pm

Head Office

Email: xtemos.mail@mail.com
Call Us: (686) 492-1041
Address: 1060 Cudahy Pl, San Diego

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Chicago Office

Email: xtemos.mail@mail.com
Call Us: (686) 492-1041
Address: 7345 S State St, Chicago

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Get in Touch

    Frequently Asked Questions

    Are your smartphones genuine?

    We aim to provide genuine smartphones and mobile accessories. Contact our team if you need product authenticity or supplier information before purchasing.

    What payment methods do you accept?

    Available payment methods are displayed at checkout. Please check the checkout page for currently supported payment options.

    Do you offer delivery across Brunei?

    Delivery availability depends on your location. Please check the available delivery options at checkout or contact our team.

    How long does delivery take?

    Delivery times depend on product availability, order processing, and your delivery location. Contact us for an estimated delivery time.

    Do smartphones come with a warranty?

    Warranty coverage depends on the product and supplier. Please check the product details or contact us before placing your order.

    Can I cancel or change my order?

    Please contact us as soon as possible. Order changes or cancellations depend on whether your order has already been processed or dispatched.

    Can I return or exchange a product?

    Returns and exchanges are subject to our store's return policy and product condition. Please contact our team before returning an item.

    What should I do if my product arrives damaged?

    Contact our customer support team with your order number and photos or videos showing the damage. We will review the issue and assist you.